What our customers say

Excellent value and easy to renew.

So easy to review online and the provide access to carers training. Reminder sent well in advance to allow time to shop around. Great products well explained.

Knowing i am insured is a load off my mind .Should i break down or scooter stolen covered for anything that may happen.Great thing also for me no worries paying ,just a direct debit each month ,then forget about till next year .Great !

I have insured 3 of my scooters i also now insured my home.

Over the years ALL of the people l have spoken to have been so helpful and very professional.l have recommend Mark Bates every time and when l say who l'm with my clients are very impressed as they know Mark Bates to be very good.

They are very helpful and caring

The people at the company are very friendly, helpful and giving full attention.

The staff were very helpful.

Quick and easy.

Very polite. professional staff

It was really easy to sign up.

They was very helpful in every way.

Because the whole transaction took only a few minutes.

I found this company to be honest, reliable, and helpful. A pleasure to-do business with.

Good have insurance on my mobility scooter. It cost a lot of money to buy so it’s great to know I’m covered if anything should happen and it is a great price to insure.

I have been a custermer with mark bates and I would not deal with any one else he has always helped me when I need him great company I would not deal with any one else great company always there when I need him he has helped me many times great company to deal with always

First experience with the company,so can’t comment as yet.

Always helpful , and good advice

Quick and easy to take out my insurance, very helpful with my queries

prompt and efficient service